Order Status

Communication and a Dedication to customer service are at the core of MySIzeUSA.com Mission Statement.

What to expect when you place an online order:

·        Online orders receive an email confirmation with a complete order synopsis

·        Orders ship within 24 hours (unless stated within the item description) upon shipment you will receive a tracking number and instructions how to easily go online and see the progress your shipment has made

·        We strive to be accommodating let us know how we can help. For online orders please use the comments sections during checkout. Monday through Friday we will often contact you on the same day. For weekend orders we return all inquiries on the first business day.

·        If you have special handling requirements or a drop dead must have date please be sure and tell us in the comments section. Feel free to call or email our customer service department prior to placing your order.

·        If you choose to have your package shipped priority please follow up on the tracking number supplied by the shipping company to insure it is scheduled to arrive in time.

If the world were perfect there would be 100% correlation between our computers and what is on the shelf ready to ship. Unfortunately despite our daily updates discrepancies between can happen. Should we encounter a challenge we will contact you via email and often by phone to help insure your satisfaction.

If the item you are ordering is a gift and there is a chance the recipient might pick up the phone and spoil the surprise please tell us.

Write the following into the comments section.

“THIS IS A GIFT DO NOT CALL NUMBER SHOWN”

FYI: In order to process an order the phone number input needs to match the phone number on file with your credit card company. Please put the alternative phone number into the comments section.

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